What is the difference between Luxsharu's services and those of other online shopping sites?

To help customers understand our store, LuxeChar, we will explain how we are different from other mail order sites.

1. Product price

  • Amazon, Rakuten, etc .: High prices.
  • LuxeChar : Very low prices.

2. Delivery Time

  • Amazon, Rakuten, etc .: Very fast.
  • LuxeChar : After the customer places the order , we place the order and then inspect the product once it arrives at our warehouse. This means that delivery times are longer than Amazon, Rakuten, etc.

    Quality Assurance by Inspection: Products are thoroughly inspected before shipping. If there is a quality problem or the product is significantly different from the product image, we will not ship the product and will refund the money. Please note.

3. Returns and exchanges

  • Amazon, Rakuten, etc .: They have return procedures but they are often time-consuming.
  • LuxeChar : Inquiries received during support hours will be responded to within 24 hours as a rule. Returns are generally not required, and refunds will be processed promptly if you provide us with an image that shows the problem with the product. We strive to provide a service that our customers can use with peace of mind.