Large stuffed dolphin in light blue, grey and pink, 7 different sizes – ルクスシャル　LuxeChar

30-day return and refund guarantee

To ensure you can shop with peace of mind, we offer a 30-day return and refund guarantee. In the unlikely event that the product is defective or damaged, we will accept returns and refunds.

Payment methods, shipping fees and customs duties

We currently accept the following payment methods:

Credit cards : Visa, Mastercard, American Express, JCB
Smartphone payment : PayPay
Electronic payments : Shop Pay, Apple Pay, Google Pay
Convenience store payment : Family Mart, Lawson, 7-Eleven, Ministop, Daily Yamazaki (*A handling fee of 190 yen will be charged)

All items are shipped free of charge .

Our products are made using environmentally friendly methods, produced in factories overseas and shipped directly to consumers.
Therefore, if the total amount is over 16,666 yen , there is a very rare possibility that customs duties may be incurred when you receive the product. If you are unsure, we recommend that you adjust the total amount to 16,666 yen or less. Thank you for your understanding.

Delivery Area

Within Japan : Free shipping anywhere in Japan.

Outside Japan : For deliveries outside of Japan, payment must be made in a currency other than Japanese Yen (JPY).